Privacy Policy
Last updated: September 2, 2026
VitalPro Locksmith (“we,” “our,” or “us”) operates the website vitalprolocksmith.com. This page explains what information we collect, how we use it, and your choices.
Information we collect
When you contact us through our website — via the contact form, phone call, or online booking — we may collect your name, phone number, email address, and service address, along with details about the locksmith service you need.
Booking through third parties
Online bookings are processed through HouseCall Pro, a third-party scheduling service. When you book an appointment online, the information you provide is shared with HouseCall Pro to schedule and manage your service. Please review HouseCall Pro’s own privacy policy for details on how they handle your data.
Customer reviews
Reviews displayed on our site are genuine testimonials from our customers, published at our discretion.
Cookies and embedded content
Our site may use cookies for basic functionality and embeds a Google Map to show our service area. Google’s use of data through embedded maps is governed by Google’s own privacy policy.
Advertising and analytics
We use the Meta Pixel, a tool provided by Meta Platforms, Inc. (Facebook and Instagram), to understand how visitors use our site and to measure how well our advertising works. The pixel collects information such as the pages you view, the buttons you click, your IP address, and details about your browser and device.
If you submit information through a form on our site, certain details such as your name, email address, or phone number may be shared with Meta in hashed (encrypted) form. This helps Meta match your visit to an existing account without our sharing the original values.
Meta’s handling of this data is governed by Meta’s own privacy policy, available at facebook.com/privacy/policy.
You can limit this tracking through your browser settings, by using an ad blocker, or by adjusting your Meta ad preferences at facebook.com/adpreferences.
How we use your information
We use the information you provide solely to respond to service requests, schedule appointments, and communicate with you about your locksmith service. We do not sell your personal information to third parties.
Data retention
We retain contact and service information for as long as necessary to provide our services and maintain business records, such as for warranty or invoicing purposes.
Your rights
You may contact us at any time to request access to, correction of, or deletion of your personal information.
Contact us
If you have questions about this privacy policy, contact us at info@vitalprolocksmith.com.